Last Wednesday, I went to the
Questura to get an Italian passport.
In the US, when I last
renewed my US passport, I’m pretty sure I got some photos, filled out an
application, either wrote a check or provided credit card info, mailed
everything to New York or Albany with my old passport and waited to receive my
new one. Ten minutes to put everything together, maybe, plus the wait for
delivery. In Italy, it went like this:
I arrived at the Questura
around 10am and took a look around the room to note all the folks who were
ahead of me. Once they’d all been helped, I’d know it was my turn.
“Y’know, “ I said to V.
“They should really have the applications and the information sheet with what
you need out here on the shelf so people don’t have to wait on line.”
“Why? So it could be more
convenient for people?”
“And if they just took
credit cards, this would take no time at all.”
V. rolled his eyes, weary of
my refusal to just accept things in Italy as they are. “They don’t care how
long it takes you.”
Thirty minutes later, I
walked up to the window,
“I would like an application
for the passport.”
The man leaned over, his
stick-straight brown hair swinging forward from behind his ears, and he said something very
quickly which I didn’t understand. I stared back blankly, distracted by his
dress shirt unbuttoned part way down his chest.
He handed me a square of
paper that detailed everything I’d need:
- a money transfer payment or “versamento” at the post office, made to the Minister of something for €42.50
- a government tax stamp in the amount of €40.29
- a copy of my identification
- 2 photos
“And the application?”
“When you return, “ the man
with the hair responded.
We walked down to the post
office. It’s a large one, larger than the one in our town, so instead of the
usual “chi è l’ultimo?” they have
a number system. A machine dispenses these numbers, based on what type of
service you need. I located the button for “versamenti” and waited for my letter/number combination to
appear on the overhead screen, worrying that I’d not make it back to the
Questura before it closed at 1pm.
Forty-five minutes later, my
number appeared and I paid my €42.50
plus €1.30 in “tax” or
service fee, got my receipt and headed over to the tabaccaio. Now, the name “tobacconist” is a bit incomplete.
Sure, they sell cigarettes, but they also sell lottery tickets, newspapers,
magazines, candy, small gifts, the ever important tax stamps and will also send
a fax and make a photocopies for you.
At the tabaccaio, I got my “marco di concessione” and a photocopy of my carta d’identita and headed back over to the questura.
The line was much shorter
and after five minutes I handed over my marco di concessione, my proof of payment receipt from the post office,
the copy of my carta d’identita
and the sheet of photos I’d gotten last week from a photo booth at the mall.
The man behind the window
handed me the form and I filled out the usual “name, address, birth date, birth
place” info required on every single form everywhere in Italy while he entered
my info on his computer.
He took electronic imprints
of each of my index fingers and told me to come back in three weeks to pick up
my passport, handing me a piece of paper to show him when I return.
It only took a little over
two hours.
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